Case Study: Menzies Aviation unifies global workforce operations with UKG

Menzies Aviation unifies workforce operations across 65 countries with UKG

Menzies Aviation, a global aviation services provider with approximately 65,000 employees across 65 countries, faced significant challenges in managing its frontline workforce. The company needed to balance diverse local labor laws, union agreements, and operational demands while gaining a unified view of its global operations. Its previous fragmented systems made collaboration difficult and prevented a consistent company-wide strategy. To address this, Menzies Aviation partnered with UKG to implement the UKG Workforce Operating Platform, including UKG Pro and UKG Talk.

By standardizing on UKG, Menzies gained a single, real-time global framework for scheduling, time, attendance, and compliance. The UKG Pro mobile app empowered frontline employees with mobile access to schedules and time-off requests, while UKG Talk enabled consistent, multilingual communications. As a result, UKG provided leaders with greater visibility to proactively manage staffing and avoid issues, while creating a more connected and flexible experience for the global workforce.

Menzies Aviation