UKG
102 Case Studies
A UKG Case Study
GNSA, an Oregon-based payroll and HR administration firm, faced a challenge where manual electronic data interchange (EDI) form creation consumed excessive resources, took months to complete, and limited their client base to larger businesses, all while reducing profit margins and introducing risk. They partnered with UKG, specifically leveraging the EverythingBenefits Carrier Connectivity solution, to address this.
The solution from UKG automated GNSA's EDI processes with digitized forms, streamlining onboarding and training. This enabled GNSA to efficiently serve small to midsize businesses, expanding their prospective client pool by 250%. By reallocating resources from manual tasks to revenue-generating activities, UKG's solution helped GNSA increase its profit margin by 30%.