Case Study: Encore achieves overtime savings and stronger retention with UKG Wallet

Encore boosts retention 14% with UKG Wallet

Encore, a global event technology and production services provider, faced the challenge of earnings inconsistency for its frontline workforce due to seasonal fluctuations in the hospitality industry. To improve financial wellness and retention, Encore partnered with UKG to address this challenge.

UKG implemented its UKG Wallet earned wage access and financial wellness platform to create a novel Overtime Savings Program. This allowed employees to save overtime pay for future need periods. The results were significant, with nearly 30% of employees adopting UKG Wallet, $10 million in earned wages provided in the first year, and a 14% increase in employee retention.

Encore