Case Study: California Department of Corrections and Rehabilitation optimizes staffing and saves overtime costs with UKG TeleStaff

California Department of Corrections and Rehabilitation saves $1.5 million annually with UKG TeleStaff

The California Department of Corrections and Rehabilitation (CDCR) struggled with inefficient workforce management due to disparate legacy systems and manual scheduling processes. They lacked real-time labor data and found it challenging to consistently apply union and department rules for shifts and overtime, which led to time-consuming manual analysis and payroll inaccuracies. To address these issues, they turned to vendor UKG for a solution using the UKG TeleStaff product.

UKG implemented its TeleStaff solution to automate scheduling and integrate it with timekeeping and payroll systems. This provided real-time workforce data, ensured compliance with rules, and automated overtime calculations. The results included standardized schedules that reduced grievances, accurate leave and pay accountability, and annual savings of $1.5 million from automated overtime processing. UKG's solution gave CDCR enterprise-wide visibility, enabling more effective analysis and efficient workforce management.