Case Study: Boba Tea Company boosts sales and frontline employee experience with UKG Ready

Boba Tea Company boosts sales 23% with UKG

Boba Tea Company, a specialty restaurant chain, faced challenges with inconsistent communication to its frontline workforce, inefficient employee scheduling, and inaccurate time tracking for payroll and compliance. To address these issues, they partnered with UKG and implemented its AI-powered UKG Ready suite.

The UKG solution provided a mobile app for transparent communication and shift management, along with intelligent scheduling tools and integrated time clocks using facial recognition. As a result of working with UKG, Boba Tea Company saved 70 hours per pay period in administrative time, increased sales by 23%, and achieved more accurate payroll and compliance, all while fostering a better employee and customer experience.

Boba Tea Company