Case Study: BJ's Wholesale Club improves retail forecasting and staffing with UKG Pro Workforce Management

BJ's Wholesale Club improves workforce forecasting for 32,000 employees with UKG

BJ's Wholesale Club, a membership-based warehouse retailer, faced challenges with its legacy workforce management system, which lacked robust data, compliance tools, and mobile functionality. To improve its labor forecasting and allocation, the company sought a new solution and selected the UKG Pro Workforce Management system from vendor UKG.

By implementing UKG's solution, BJ's gained a more agile and flexible system for forecasting and scheduling its 32,000 employees. The results included a highly successful mobile app rollout that improved staff engagement and streamlined processes. UKG delivered a strong support model, creating a valuable partnership for the retailer.