Case Study: Bedford County, Virginia transforms workforce operations with UKG Ready

Bedford County, Virginia streamlines workforce operations for 1,100 employees with UKG

Bedford County, Virginia faced challenges managing a fluctuating workforce, complex multi-payroll processing, and inefficient paper-based systems for HR, scheduling, and compliance. To modernize operations and better compete for talent, the county partnered with UKG and implemented the UKG Ready suite.

The UKG solution automated recruiting, onboarding, scheduling, and timekeeping, providing employees 24/7 access via a mobile app. This digitization streamlined compliance reporting and payroll accuracy. Results include measurable hours saved on manual processes, improved employee engagement and communication, and the ability to easily scale the workforce from 650 to over 1,100 during election cycles. UKG enabled a cultural shift towards greater transparency and strategic HR focus for the county.