Case Study: Baton Rouge General optimizes staffing and boosts employee engagement with UKG

Baton Rouge General boosts employee app adoption to 80% with UKG

Baton Rouge General, a healthcare provider with 4,000 employees, faced significant staffing and operational challenges due to a sunsetting HRIS system. The organization relied on 14 disparate plugins that did not communicate, forcing manual data capture and consuming considerable staff time. To efficiently manage its workforce, the customer sought a single, comprehensive people management solution and selected UKG for its integrated human capital management (HCM) system.

UKG implemented its cloud-based HCM solution with advanced scheduling and mobile-first technology. This provided staff with self-scheduling features via the UKG mobile app, which about 80% of employees adopted for shift management and time-off requests. The solution delivered real-time workforce data to leaders, empowering them to make timely, informed decisions that optimized staffing, reduced overtime expenditures, and enhanced overall employee engagement.

Baton Rouge General