Case Study: Baptist Community Services boosts efficiency and employee self-service with UKG Pro Workforce Management

Baptist Community Services empowers 140 employees with earned wage access using UKG

Baptist Community Services, a senior care provider, faced challenges with its outdated UKG Workforce Central system, which it had initially implemented nearly 20 years prior during a period of rapid growth. The organization needed a more modern human resources and payroll solution that could deliver greater automation and functionality to support its operations.

The solution was migrating to UKG Pro Workforce Management. This implementation from UKG automated processes, leading to significant time and cost savings and a strong return on investment. It empowered employees with self-service tools for scheduling and time-off requests, boosting morale, and provided access to earned wages between paydays via UKG Wallet, enhancing financial wellness for over 140 staff. The solution also improved manager accountability and scheduling efficiency.

Baptist Community Services