UKG
108 Case Studies
A UKG Case Study
AFNI, a global business process outsourcing company with over 10,000 employees, faced the key industry challenge of improving employee retention and engagement. To address this, they turned to the vendor UKG and its UKG Pro suite to unify workforce data and gain real-time intelligence across their international operations.
UKG implemented a solution that combined workforce data with employee feedback gathered through tools like UKG Pro Employee Voice. This provided leaders with insights to proactively support supervisors, strengthen employee relationships, and focus on retention drivers. The results include a stable workforce platform that has not missed a payroll in nearly 15 years, allowing HR to advance strategic initiatives and contributing to stronger engagement and higher retention for AFNI.