Case Study: Kumon Narellan streamlines recurring bookings and saves time with Udio

Kumon Narellan saves 8 hours on admin with Udio

Kumon Narellan, a tutoring franchise in NSW, faced challenges with managing class bookings and tracking attendance using confusing Excel sheets. The owner, Parushka, needed a recurring booking system to save time and streamline operations, which led them to choose Udio's lesson-based management system.

Udio implemented an intuitive system that allowed customers to manage their own recurring bookings. The solution provided features for tracking attendance, scheduling make-up sessions, and handling set-and-forget payments. As a result, Kumon Narellan saved an average of 8 hours on admin work, saw a 15% uplift in customer satisfaction, and achieved a 100% reduction in debt collection efforts.

Kumon Narellan