Case Study: Kumon Narellan streamlines bookings and saves time with Udio

How a tutoring business went from using Excel sheets to having full visibility of their bookings, payments and attendance at any time

Kumon Narellan, a tutoring franchise in New South Wales, faced challenges with managing student bookings and attendance using inefficient Excel spreadsheets. Seeking a system to handle recurring appointments, owner Parushka chose to implement the Udio booking and management platform to streamline these administrative tasks.

Udio provided an intuitive solution that allowed customers to manage their own recurring bookings and payments, saving the business significant time. This implementation resulted in Kumon Narellan saving an average of 8 hours on admin work, achieving a 15% uplift in customer satisfaction, and a 100% reduction in debt collection efforts.

Kumon Narellan

Parushka Maharaj

Owner