Case Study: Dolphin Academy streamlines swim school bookings and saves admin time with Udio

How a family-run swim academy embraces Udio as an extension of their business, giving their instructors more time to focus on teaching

Dolphin Academy, a family-owned swim school in New Zealand, needed a sophisticated booking management system prior to its opening to avoid the inefficiency of spreadsheets and efficiently handle an expected influx of student enrollments. They chose to partner with Udio to implement its swim management system and customer portal from the very beginning.

By using Udio, the academy streamlined its entire operation. The solution provided an online portal for parents to book lessons and track progress, integrated direct debit for seamless payments, and gave instructors mobile access for assessments. Udio's system saved the team significant administrative time, provided essential booking functionality to manage class capacities, and enabled quick communication with customers. The vendor's intuitive platform and exceptional support were cited as key reasons for its success.

Dolphin Academy

Vicky Rope

Co-owner