Case Study: Dolphin Academy streamlines swim school bookings and saves admin time with Udio

Dolphin Academy saves 8 hours with Udio

Dolphin Academy, a family-owned swim school in New Zealand, needed a robust booking and management system prior to its opening in 2021. The owners wanted to avoid inefficient spreadsheets and instead invest in a dedicated solution to handle an expected influx of bookings and manage their perpetual class schedule. They chose to implement Udio's swim school management software and its customer portal to streamline this process from the very start.

By implementing Udio, the academy enabled parents to self-assess their children and book classes online, which drastically streamlined their administrative tasks. The solution provided essential booking functionality, direct debit payments, and mobile access for instructors, saving the team significant admin time and creating a seamless operation. Udio's support and in-built communication tools also allowed the business to react quickly to changes. The co-owner reported that Udio reduced admin time, particularly for invoicing, and became an indispensable, trusted extension of their business.

Dolphin Academy