Case Study: WORLDPAC achieves company-wide upskilling and higher customer satisfaction with Udemy for Business

Delivering the Right Auto Parts at the Right Time Requires the Right Skills

WORLDPAC, a leading distributor of automotive parts and subsidiary of Advance Auto Parts, needed to scale workforce development to ensure the right parts were delivered at the right time. The company wanted to enhance leader development, offer learning as a competitive employee benefit, and find a solution that focused on learning growth rather than administrative overhead.

WORLDPAC rolled out Udemy for Business company-wide and uploaded proprietary WORLDPAC University content alongside courses in Excel, management, communication and sales tools. The rollout achieved full enrollment with 75% using the platform for skills development and an average of 13 hours of learning per learner, delivering continuous on-demand training, easier internal content distribution, and improved employee skills that boost customer satisfaction.

WorldPac

Bruce Gross

Sr. Instructor