Case Study: County of Los Angeles reaches 2 million learning hours with Udemy for Business

County of Los Angeles reaches 2 million learning hours with Udemy for Business

The County of Los Angeles, the largest county in the United States, faced the challenge of providing scalable and relevant professional development to its 100,000+ employees spread across 39 diverse departments. Their traditional classroom training was logistically challenging and costly, and their resources were stretched thin. The initial catalyst was a need to implement gender diversity training efficiently. The vendor, Udemy for Business, was selected to meet this goal while also offering a broader package of courses.

Udemy for Business provided a platform for anytime, anywhere learning, which became critical when the COVID-19 pandemic forced employees to work from home. The solution included a vast and growing catalog of courses and the ability to create custom learning paths for individuals and departments. The results were exceptional: the County became the first Udemy for Business customer to reach 2 million learning hours. They achieved a 1,268% return on investment, saved nearly $6 million compared to marketplace course purchases, and reported a 94% course satisfaction rate, with 74% of employees feeling more equipped in their roles.

County of Los Angeles