Case Study: Rocket.Chat achieves simplified, super-fast deployment and 100,000+ downloads with Ubuntu snaps

Rocket.Chat communication platform enables simplicity through snaps

Rocket.Chat, an open‑source communications platform founded in Brazil in 2015, provides chat, voice, video and file sharing for businesses and education. The company wanted to expand adoption and simplify deployment after many users struggled to install and update Docker-based packages, creating friction that limited reach and increased support overhead.

Rocket.Chat built a snap in under 24 hours and has since seen over 100,000 downloads and snaps account for 42% of all deployments. Snaps deliver single‑command installs, automatic updates, cross‑distribution compatibility and faster issue resolution through Canonical collaboration, reducing support time and letting the team focus on new features.

Rocket.Chat

Gabriel Engel

Chief Executive Officer