Case Study: S Group achieves seamless customer identity and SSO with Ubisecure Identity Platform

S-Group embraces digital identity as core to its digitalisation strategy

S Group, the Finnish retail and services cooperative, needed a way to connect a large and fragmented set of brands, websites, and online services into a single customer journey. Working with Ubisecure and its Identity Platform, the company set out to simplify login and registration, support loyalty and discount handling, and improve access to services like receipts, warranties, and bonus information.

Ubisecure implemented a customer identity and access management solution that provided single sign-on, social and strong identity login options, step-up multi-factor authentication, and self-service identity management. The result was a more seamless and personalized experience for customers, better engagement across S Group’s services, lower support costs, and stronger security and privacy controls around identity data.

S Group