Case Study: InterContinental Bali Resort achieves resort-wide reliable, high-speed Wi-Fi with Ubiquiti UniFi

InterContinental Bali Resort Uses UniFi to Provide Superior Service to Hotel Guests

The InterContinental Bali Resort, a 417-room luxury property spread across 18 hectares, needed reliable, resort-wide Wi‑Fi for guests and events but faced challenges running wired cabling across its grounds. To meet this demand the hotel partnered with Ubiquiti and deployed UniFi wireless products to deliver consistent connectivity in rooms, around the pools, and on the beach.

Ubiquiti supplied a UniFi solution—146 UAPs and 10 UAP‑Outdoor units plus the UniFi controller for centralized monitoring—providing full coverage of the 18‑hectare resort and real‑time network visibility. The deployment has delivered fast, dependable Internet with virtually no issues since 2007, strong guest satisfaction, easier capacity planning, and an ongoing upgrade path to 802.11ac using Ubiquiti gear.

InterContinental Bali Resort

Made Yudana

Senior IT Manager