Case Study: a utility entertainment facility resolves a power crisis in 45 minutes with Ubicquia’s real-time monitoring

a utility entertainment facility resolves streetlight fire crisis in 45 minutes with Ubicquia

The utility entertainment facility faced a significant challenge when multiple LED streetlights at its venue caught fire, immediately casting suspicion on its utility provider and threatening to damage the customer relationship. Ubicquia was brought in to help resolve the potential dispute.

Ubicquia's UbiGrid DTM+ monitor provided a solution by delivering clear, real-time data that pinpointed the fault's source. This data proved the issue was internal to the customer's own equipment, resolving what could have been a weeks-long investigation in just 45 minutes. This outcome prevented a lengthy dispute and ultimately strengthened the partnership between the utility and its customer.

Utility Entertainment Facility