Case Study: ARC Hospitality powers through COVID with Ubeya’s workforce management system

How ARC Used Ubeya’s Flexible System to Power Through COVID

ARC Hospitality, a UK staffing agency for major events, was hit hard when COVID-19 caused a 95% drop in events and forced a rapid shift away from its usual festival, race, and concert staffing work. To stay operational and keep workers informed and ready for changing needs, ARC relied on Ubeya’s employee management system.

Ubeya helped ARC quickly redeploy staff into new roles such as cleaning, testing center support, traffic direction, and PPE distribution, while making last-minute scheduling and communication much easier. Using push notifications instead of manual email chains and texts, ARC could message up to 2,000 workers in London in under 3 minutes, saving hours of admin and improving staff communication and community during the crisis.

ARC Hospitality

Lizzie Wright

Senior Operations Manager