Case Study: Deleware North cuts scheduling admin time by over 80% with Ubeya

Deleware North cuts scheduling admin time by over 80% with Ubeya

The customer, Deleware North, faced operational challenges common to staffing agencies, including inefficient scheduling and high administrative overhead. Their generic scheduling tools were not designed for managing multiple client accounts and separate worker pools simultaneously. To address this, they turned to the vendor Ubeya for its purpose-built staffing agency platform.

Ubeya provided a B2B2B platform that streamlined multi-client management through a single dashboard, a branded client portal, and a worker-facing mobile app. The solution included features like shift broadcasting and geofenced clock-in. As a result, Deleware North achieved a significant reduction in administrative time, cutting it by over 80% compared to their previous system.

Deleware North