Case Study: HERE Mobility improves taxi app quality with Ubertesters

HERE Mobility confirms new locations in a matter of days with Ubertesters

Here Mobility, a leading global marketplace for transportation services, needed to conduct real-world testing of its taxi application. The challenge involved simulating complete taxi rides with real drivers and passengers, using actual cars and payment methods across over 100 global cities, a task far beyond the scope of its in-house QA team. They partnered with the vendor Ubertesters to utilize its crowdtesting service.

Ubertesters deployed its global network of testers to form local teams that executed the entire taxi ride process, from booking to payment, in specific locations. This solution provided Here Mobility with genuine, real-time feedback. The engagement significantly improved the app's quality and the company's time-to-market for new locations, helping attract many new users and transportation company clients. The long-term partnership with Ubertesters allowed for continuous product improvement with minimal internal overhead for Here Mobility.

Here Mobility