Case Study: Bet-at-home Improves Registration and Payment Reliability with Ubertesters

bet-at-home improves payments and KYC across Europe with Ubertesters in 8 months

bet-at-home, an online sports betting and gaming company, faced challenges with its user experience, including registration errors and payment failures that risked compliance and revenue. To address this, they partnered with vendor Ubertesters for a comprehensive crowd testing and real user testing program.

Ubertesters implemented a solution using real testers across multiple European countries to execute full betting workflows with actual transactions. This approach uncovered critical functional and payment issues, which were then resolved. The result was a significantly smoother and more reliable registration and payment process for bet-at-home, building stronger user trust.

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