Case Study: Voxtell achieves streamlined customer data management and faster sales workflows with Ubersmith

Voxtell - Customer Case Study

Voxtell, a telecommunications company based in Orlando, FL, needed a secure way to consolidate large volumes of customer data and simplify operations across multiple systems for customers, billing, sales, and contracts. The company had even tried building its own integrated platform, but it proved too complex and resource-intensive. Ubersmith was brought in to help centralize customer data and improve system integration, using its business management and billing platform.

Ubersmith provided Voxtell with a one-stop-shop solution for customer management, sales, quoting, ordering, and billing, along with flexible API-based integration and SureTax support for more accurate tax handling. As a result, Voxtell streamlined the customer lifecycle, reduced the need to switch between systems, sped up quote-to-order processing, and enabled faster service provisioning with a smoother customer experience. Employees were able to start using the system from day one, saving time and improving efficiency across the business.

Voxtell

Junior Smizmaul

Director of Operations