Case Study: PhoenixNAP Improves Billing Efficiency and Inventory Tracking with Ubersmith

PhoenixNAP reduces accounting lookups by 25% with Ubersmith

PhoenixNAP, a global IT services provider, faced the challenge of managing rapid growth and a diverse expansion of its product offerings, which evolved from colocation to bare metal servers and cloud services. They needed a robust and secure business management system from a vendor like Ubersmith to automate processes and handle their complex customer needs.

By implementing Ubersmith's software, PhoenixNAP automated its workflows and billing processes. The solution delivered significant results, including a 12.5% time savings for staff, a 25% reduction in accounting lookups, and better inventory tracking. Ubersmith enabled the company to bring customers online within hours and provide flexible payment options, supporting their sustained growth.

PhoenixNAP