Case Study: 365 Data Centers achieves 20% cost savings and greater efficiency with Ubersmith

365 Data Centers cuts overhead costs by 20% with Ubersmith

365 Data Centers, a managed IT infrastructure services provider, faced a challenge with its inefficient in-house billing and customer tracking system. The lack of integration and automation across functions like device management and trouble ticketing was wasting resources and hindering growth. To increase operational efficiency and reduce costs, they turned to Ubersmith for a comprehensive solution.

By implementing the Ubersmith platform, 365 Data Centers automated key processes like bandwidth billing and order fulfillment. This eliminated manual tasks, improved accuracy, and allowed the company to scale without adding staff. As a result of using Ubersmith, they achieved a 20% savings in overhead costs and increased revenue through faster order processing and new upsell opportunities like device monitoring.

365 Data Centers