Case Study: GALERIA boosts local visibility with Uberall

GALERIA boosts local visibility with Uberall

GALERIA, one of Germany’s best-known department store brands, needed a way to manage the complexity of 83 locations, from keeping store information accurate across platforms to handling thousands of customer reviews. With frequent changes to opening hours and a growing online presence, the retailer turned to Uberall’s Review Management and local marketing platform to centralize day-to-day operations and strengthen its local digital footprint.

With Uberall, GALERIA was able to synchronize location data, manage reviews more efficiently, and publish social content from one platform, helping the team reduce review response times to about one day. The results were measurable: location visibility increased by 63%, clicks on directions rose by 18%, and website traffic increased by 24% versus Q1 2024.

Galeria

Katrin Härte

Integrations Manager