Case Study: Zoom simplifies employee travel and expense reporting with Uber for Business

Zoom cuts finance processing from all day to 5 minutes with Uber

The customer, Zoom, a rapidly growing global video communications platform, faced a challenge with its messy and time-consuming process for employees to expense ground transportation. This created a painful administrative burden for both employees and the finance team. To address this, Zoom turned to the vendor Uber and implemented its Uber for Business service.

Uber for Business provided a streamlined solution where all Zoom employees could charge rides directly to the company through a dedicated profile in the Uber app. This eliminated the need for individual expense reports and automatically sent all documentation to finance. The result was a dramatic reduction in administrative time, with reporting that once took all day now completed in just five minutes. The solution was also highly scalable for Zoom's global growth and was met with overwhelmingly positive adoption from employees who found it extremely easy to use.

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