Case Study: The Mayflower Hotel elevates guest experience with Uber for Business

The Mayflower Hotel creates 6,000+ Uber ride vouchers in 2024 with Uber

The Mayflower Hotel, a historic Marriott property, sought to modernize its guest experience by replacing an underutilized museum ticket perk with a more valuable and convenient amenity. They partnered with Uber for Business to address this challenge and better meet the evolving expectations of their visitors.

Uber for Business implemented a voucher program providing guests with credits for Uber rides. This solution offered effortless management for the hotel through customizable features like geofencing and real-time spending insights via a dashboard. The program was a success, resulting in over 6,000 vouchers created in 2024, with 50% used for airport trips, demonstrating high guest appreciation and utilization.

The Mayflower Hotel