Case Study: City of Miami expands transportation access and workforce support with Uber for Business

City of Miami distributed 1,250+ Uber vouchers to support workforce access

The City of Miami's Department of Human Services sought to overcome transportation barriers, a major obstacle to economic stability for its constituents, as part of its mission to create pathways to prosperity. To support this initiative, the city partnered with Uber, specifically utilizing the Uber for Business platform and its voucher program.

Using the Uber for Business dashboard, the city implemented a flexible voucher program that provided reliable rides to job interviews, onboarding, and city-run events. This Uber solution gave the city complete control over ride parameters and spending, ensuring compliance with funding guidelines. In 2024 alone, the program distributed over 1,250 Uber vouchers, helping residents access opportunities while also teaching them to navigate new digital tools.

City of Miami