Case Study: Sears Hometown and Outlet Stores achieves secure, seamless POS authentication with TypingDNA

Sears Hometown and Outlet Stores boosts POS security at 90% independent locations with TypingDNA

Sears Hometown and Outlet Stores (SHOS), a retail chain selling consumer goods, faced the challenge of increasing security at its point-of-sale login process. The company needed a seamless and non-intrusive two-factor authentication method for its store clerks that would not compromise employee productivity or incur additional hardware costs. To address this, they worked with vendor TypingDNA.

The solution implemented by TypingDNA was its behavioral biometrics product, which authenticates users based on their unique typing patterns. This provided SHOS with a seamless two-factor authentication process that occurs as clerks type their email and password, increasing security without disrupting workflow. The result was a higher degree of security while maintaining a great user experience for employees.

Sears Hometown and Outlet Stores