Case Study: Letter Shoppe achieves instant quotes, secure payments, and a streamlined online shop with Typeform

Letter Shoppe - Customer Case Study

Dina Rodriguez, founder of Letter Shoppe, turned her hand-lettering hobby into a commission-driven business but needed a simple, branded way to take custom orders, calculate quotes, and accept payment online. To solve that, she built a customized online shop and client intake flow using Typeform.

Using Typeform, Letter Shoppe collects project inspiration and specifications, uses a calculator to provide instant quotes, and processes secure Stripe payments all within a single, branded form—eliminating back-and-forth emails and speeding clients from inquiry to purchase. The Typeform setup was quick to launch and has streamlined operations, improved cash flow, and made the commission process far more efficient for Dina.

Letter Shoppe

Dina Rodriguez

Founder