Case Study: Gated saves hundreds of hours and unlocks customer advocacy with Typeform

How Gated uses Typeform to unlock customer advocacy

Gated uses Typeform to gather customer testimonials and customer feedback in a way that fits its focus on saving people time. As the business grew, the team needed a more efficient and organized way to nurture customer advocacy without adding friction for users.

With Typeform, Gated can build and iterate on forms quickly, personalize surveys using data pulled from its product, and use logic flow to keep forms short and simple. Typeform helped Gated save hundreds of hours, increase testimonial responses to over 180 in just three months, and replace phone-based interviews with a scalable feedback process that still gives the team useful customer data.

Gated

Andy Mowat

Founder and CEO