Case Study: Lockton creates brand-compliant client documents in minutes with Typefi and Crema

Lockton cuts document production from 12 hours to minutes with Typefi

Lockton, the world's largest privately-held insurance brokerage, faced a challenge with its high-volume publishing environment. Its Design and Document Service team spent significant manual effort creating client documents, with a single 30-page booklet taking around 12 hours. This slow process led to inconsistent, non-brand-compliant documents when account managers worked outside the system. To enable faster turnaround and free designers for more creative work, Lockton partnered with vendor Typefi.

Typefi, in collaboration with digital agency Crema, implemented a custom enterprise publishing solution. They built a web-based app called Fuse Document Builder that integrates with Typefi Cloud. This allows account managers to input content via an intuitive online interface, which is then automatically laid out by Typefi into brand-compliant PDFs using pre-built Adobe InDesign templates. The solution reduced document production from 12 hours to just minutes, ensuring quality and consistency while allowing the design team to focus on higher-value creative projects.

Lockton