Case Study: Yavapai County achieves faster, more convenient records processing with Tyler Technologies

Yavapai County, Arizona processes 79% of recordings electronically with Tyler Technologies

Yavapai County, Arizona, faced significant challenges due to its large rural geography. Residents had to travel long distances or rely on insecure mail to submit critical documents to the Recorder’s Office, which was itself burdened by manual, time-consuming workflows. To modernize these processes, the county partnered with Tyler Technologies, utilizing its Enterprise Records Management and Recording Access solutions.

Tyler Technologies implemented a scan-first process and the Recording Access portal, enabling immediate digitization of in-person documents and secure electronic submissions. This solution dramatically improved efficiency and resident convenience. In one year, 21% of recordings were handled via scan-first, eliminating return mail, while 79% were submitted electronically. The results included significant reductions in postage costs and staff workload, alongside high community satisfaction from faster, more reliable service.

Yavapai County, Arizona