Case Study: Austin County Sheriff’s Office achieves 87% faster evidence logging and $6,000 annual savings with Tyler Technologies’ Records Pro

Workers’ Compensation for DHS Customs and Border Protection

Austin County Sheriff’s Office in Texas faced inefficiencies from an outdated, standalone evidence management system that required duplicate data entry, created a single-user bottleneck with the evidence custodian, lacked organized physical storage practices, and did not meet NIBRS reporting requirements.

The agency implemented Tyler Technologies’ Records Pro Property Room module, cutting evidence logging time from about two hours to minutes (an 87% reduction), saving nearly $6,000 annually, streamlining tagging and storage with system-generated labels and locations, achieving NIBRS compliance, improving investigation workflows, and enabling selection as a regional HIDTA task force for agencies such as the Texas Highway Patrol, DEA, FBI, and U.S. Marshals.

Austin County Sheriff’s Office

David Watson

Dispatch Supervisor