Case Study: City of Henderson modernizes permitting and GIS integration with Tyler Technologies' EnerGov

With an Eye Toward the Future, Henderson, Nevada, Implements New Technology

Henderson, Nevada—a city of more than 310,000 that prides itself on small-town values—faced a pressing technology challenge when its legacy civic services software reached end-of-support. The city issued an RFP seeking a modern, secure, and supportable platform that could meet current needs and scale for future growth.

Henderson selected Tyler’s EnerGov for land management, business licensing, and citizen-facing portals, leveraging native ArcGIS integration. The implementation improved GIS workflows and address-data quality (earning an Esri Special Achievement in GIS), delivered regular security and feature updates via Tyler’s evergreen model, simplified upgrades, and set the city up to roll out online plan submittals and expanded citizen services.

City of Henderson

Maria Goldberg

Senior System Support Analyst