Case Study: Wasco County achieves paperless payroll, centralized contracts, and increased productivity with Tyler Technologies' Eden

Wasco County - Customer Case Study

Wasco County, Oregon—a Tyler client since 2006 with 137 employees—had implemented Eden financials over a decade earlier, but staff turnover left rollout efforts incomplete and processes fragmented. Departments kept contracts in disparate formats, expenditure approvals lacked oversight, and payroll relied on paper timesheets, making time verification and reporting slow and opaque. Leadership wanted faster, more transparent operations to better steward resources and serve citizens.

County staff held an Eden training, then implemented web extensions, contract management, and fixed assets modules with internal IT support and a phased rollout. Within weeks they launched online time entry and paperless payroll, centralized contracts for easy reporting and tracking of expirations, and improved fixed-asset accounting—resulting in faster workflows, stronger financial controls, and greater transparency for employees and residents.

Wasco County

Kayla Nelson

Finance Manager