Tyler Technologies
546 Case Studies
A Tyler Technologies Case Study
The Vermont Judiciary faced strained operations as its small, statewide e-filing review team spent excessive manual effort on reporting. Using spreadsheets, staff dedicated 6-7 hours monthly to compile data, leaving little time to proactively manage filing volumes, rejection rates, or bottlenecks. This reactive approach hindered operational visibility and efficiency.
By implementing Tyler Technologies' eFile Analytics, the judiciary automated its reporting. This solution reduced monthly statistical reporting from 7 hours to just 7 minutes, freeing staff to focus on proactive management. Tyler Technologies' tool provided real-time insights that enabled proactive staffing adjustments, standardized filings to reduce rejections, and improved responsiveness to media requests, earning the team a 2026 Tyler Excellence Award.