Case Study: The Village of Orland Park improves asset management efficiency with Tyler Technologies

The Village of Orland Park grows actionable assets to nearly 100,000 in 90 days with Tyler Technologies

The Village of Orland Park, a municipality in Illinois, sought to modernize its manual, paper-based workflows to improve operational efficiency for its growing population. This challenge led them to partner with Tyler Technologies and implement its Enterprise Asset Management (EAM) solution to better connect citizens with government, enhance field technician productivity, and provide supervisors with valuable data insights.

Tyler Technologies' EAM solution provided a mobile-enabled platform for creating, tracking, and managing work orders and assets. The implementation resulted in a dramatic increase in mapped, actionable assets from 15,000 to nearly 100,000 within 90 days. The Village of Orland Park generated over 2,500 work orders in the first five months, greatly improving technician efficiency and providing the data needed to analyze trends and inform future resource allocation.