Case Study: Cranberry Township achieves streamlined, paperless operations and significant cost savings with Tyler Technologies' Munis ERP

The right technology can completely reshape the way local government works

Tyler Technologies provides Munis, an ERP suite for local governments facing fragmented, decades‑old IT systems. Communities like Cranberry Township, Mobile, and St. Louis struggled with home‑grown or siloed applications, paper‑based workflows, duplicated data, limited analytics, and an overburdened IT staff—constraints that threatened strategic growth and citizen services.

By consolidating departments onto Tyler’s integrated, cloud‑capable Munis platform and using a phased, single‑vendor approach, these jurisdictions centralized data, eliminated repetitive manual entry, and dramatically reduced paper and processing time. Results included 100% paper reduction for applications and timesheets, a 75% reduction in payroll and overall processing time, elimination of manual data entry, and tens of thousands of dollars in annual savings (including $87,337 saved in under a year for one client).

Cranberry Township

Adam Osterrieder

Director of Information Technology