Case Study: Story County achieves streamlined records management with Tyler Technologies

Story County streamlines records access for 96,021 residents with Tyler Technologies

Story County, a county government in Iowa, faced challenges with its outdated and non-integrated records management software. Their previous system was cumbersome, expensive, and prevented seamless data sharing with other county offices, causing inefficiencies for both staff and taxpayers. The county turned to vendor Tyler Technologies to implement its Enterprise Records Management solution to modernize their operations.

Tyler Technologies implemented its Enterprise Records Management software, which integrated seamlessly with the county's existing Tyler ERP Pro system. The solution streamlined workflows, allowing staff to scan documents at the beginning of a process and access records from any computer. This resulted in significant time savings, improved collaboration, and greater convenience for the public. The successful implementation led other Iowa counties to adopt Tyler's solutions, and Story County proudly recommends the vendor.

Story County