Case Study: DeKalb County Sheriff’s Office achieves 50% faster inmate releases and centralized justice data with Tyler Technologies

Southeast’s Largest Jail Transforms Processes and Streamlines Collaboration Through Integration

DeKalb County Jail Services Division, Georgia — the Southeast’s largest jail — was hampered by a legacy system that couldn’t replace paper-based workflows or integrate with the DeKalb County Superior Court. These limitations made routine tasks slow and error-prone, producing lengthy inmate release processing times and duplicate warrant data entry.

Partnering with Tyler, the jail implemented the Tyler Corrections solution and integrated modules like Odyssey and eFileGA to create a unified, electronic system. The integration cut inmate release processing time by 50% (from an average of 5–8 hours to 2–4 hours), eliminated duplicate warrant entry, centralized data access for all justice partners, and helped the county achieve an “All Electronic” environment and a Continuous Improvement award.

DeKalb County Sheriff’s Office