Case Study: Soos Creek Water & Sewer District streamlines payroll and asset management with Tyler Technologies

Soos Creek Water & Sewer District saves more than a day a month on payroll processing with Tyler Technologies

Soos Creek Water & Sewer District faced a significant operational challenge due to its antiquated, non-integrated work order and payroll systems. This created information silos and required a payroll specialist to spend more than a day each month manually duplicating data entry, leading to inefficiencies and errors. To resolve this, the customer sought a seamlessly integrated solution from their long-time vendor, Tyler Technologies.

Tyler Technologies implemented its Enterprise Asset Management solution to integrate the district's systems. This allowed work order data to flow directly into payroll processing, saving more than a day of the payroll specialist's time monthly. The solution also provided mobile access for field crews, integrated GIS data to reduce travel time, and gave supervisors better tools for tracking jobs and efficiencies. The vendor's solution successfully streamlined data across departments and sped up payroll processing for Soos Creek Water & Sewer District.

Soos Creek Water & Sewer District