Case Study: Norfolk Public Schools achieves faster, lower-cost procurement and zero-paper purchase orders with Tyler Technologies' Munis ERP

A Tyler Technologies Case Study

Preview of the Norfolk Public Schools Case Study

Saving Time and Money Leveraging Munis ® Integrated Software with P-Cards and eSchoolMall

Norfolk Public Schools, a 62-school district in Virginia serving 36,000 students with a $400M budget, faced slow, paper-driven procurement: manual requisition entry, eight printed PO copies, long Procurement Administrative Lead Time (PALT), and inefficient vendor ordering that wasted staff time and money. The district needed to eliminate manual processing, reduce lead time, and cut paper usage.

By implementing Tyler Technologies’ Munis ERP with electronic requisitions, workflow, eSchoolMall catalog purchasing, P‑cards and vendor self-service, Norfolk converted virtually all procurement to electronic processes. The results: paper POs eliminated, PALT dramatically reduced, four full‑time staff redeployed, significant p‑card rebates and security controls, and measurable cost reductions (purchase prices ~20% lower; 49% fewer POs; 67% fewer AP checks; 76% fewer invoices) while managing a 500% increase in transaction volume.


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Norfolk Public Schools

Christopher Steele

Senior Director Purchases and Supply Department, Norfolk Public Schools


Tyler Technologies

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