Tyler Technologies
377 Case Studies
A Tyler Technologies Case Study
Norfolk Public Schools, a 62-school district in Virginia serving 36,000 students with a $400M budget, faced slow, paper-driven procurement: manual requisition entry, eight printed PO copies, long Procurement Administrative Lead Time (PALT), and inefficient vendor ordering that wasted staff time and money. The district needed to eliminate manual processing, reduce lead time, and cut paper usage.
By implementing Tyler Technologies’ Munis ERP with electronic requisitions, workflow, eSchoolMall catalog purchasing, P‑cards and vendor self-service, Norfolk converted virtually all procurement to electronic processes. The results: paper POs eliminated, PALT dramatically reduced, four full‑time staff redeployed, significant p‑card rebates and security controls, and measurable cost reductions (purchase prices ~20% lower; 49% fewer POs; 67% fewer AP checks; 76% fewer invoices) while managing a 500% increase in transaction volume.
Christopher Steele
Senior Director Purchases and Supply Department, Norfolk Public Schools