Case Study: Roanoke City Public Schools boosts on-time bus performance with Tyler Technologies Student Transportation

Roanoke City Public Schools reduces bus stops by 75% with Tyler Technologies

Roanoke City Public Schools faced significant bus delays, with students arriving over 45 minutes late due to an inefficient schedule with over 11,000 stops. After partnering with a new bus fleet contractor, the district's transportation director sought to maintain local control over routing. They turned to Tyler Technologies and its student transportation software to address these core scheduling challenges.

Using Tyler's routing software, the district implemented a community bus stop model, reducing stops by 75% to just 2,700. This allowed for automated routing for new students and provided the contractor with a read-only view for drivers. The solution enabled a four-tier daily schedule to support all student programs. As a result, Roanoke City Public Schools achieved a 95% on-time performance, eliminating the major delays. Tyler Technologies provided the flexible, stable platform that made this transportation overhaul successful.