Case Study: Franklin County achieves faster public records responses and greater transparency with Tyler Technologies' Open Finance

Reducing Time Spent Responding to Public Records Requests

Franklin County Auditor Fiscal Division in Ohio, serving a population of 1.3 million, faced a growing burden: staff spent significant time manually compiling financial and payroll reports to satisfy frequent public records requests. The county wanted a more accessible, transparent way to publish expenditure data while freeing auditors to focus on higher‑value work.

By deploying Tyler’s Open Finance alongside its Enterprise ERP (Munis), Franklin County launched a user‑friendly, searchable website that presents interactive, contextualized financial data. The site cut staff time spent generating reports, improved public access and drill‑down reporting on expenditures, and earned positive feedback for increased transparency—freeing staff for other priorities and supporting better stewardship of tax dollars.

Franklin County

Michael Stinziano

Auditor