Case Study: Pinellas County, Florida accelerates protection orders with Tyler Technologies CloudGavel

Pinellas County reduces RPO processing from 2-8 hours to 5-10 minutes with Tyler Technologies

Pinellas County, Florida, faced a challenge with its manual, paper-heavy process for Risk Protection Orders (RPOs), which was slow and consumed significant law enforcement resources, delaying public safety. To address this, the county partnered with Tyler Technologies to implement a digital solution using their CloudGavel platform.

Tyler Technologies provided a centralized, cloud-based workflow that digitized the entire RPO process. This solution reduced processing times from several hours down to 5-10 minutes, enabled same-day reviews, and allowed orders to be issued across state lines rapidly. The efficiency gains saved the county substantial resources, improved accuracy and auditability, and established Pinellas County's program as a best-practice model recognized at the state and national level.

Pinellas County, Florida