Case Study: Gillespie County achieves major cost savings and streamlined justice operations with Tyler Technologies' Odyssey Online

Odyssey Online—A complete Integrated Justice solution

Gillespie County, Texas (pop. 24,000) faced fragmented justice systems, slow paper‑file retrieval, large storage needs and rising server management costs with only one dedicated IT staffer. After using Odyssey on‑premises since 2005, the county needed a more efficient, flexible solution to reduce operating overhead, eliminate the “server business,” and improve productivity across courts and related offices.

The county migrated to Tyler Technologies’ Odyssey Online SaaS integrated justice suite (Case Manager, Prosecutor, Jail Manager and imaging), allowing IT to focus on desktops and connectivity instead of servers. The move delivered integrated workflows, faster access to digitized records, reduced storage and data‑line costs, improved uptime and performance, greater infrastructure flexibility for office moves and wireless access, and measurable long‑term cost savings—positioning Gillespie as an early technology leader among Texas counties.

Gillespie County